Loyalty Engine · for venues building a lasting business
Build a venue people want to belong to.
We connect loyalty technology with community marketing — turning guests into fans who return, bring friends and stay with your venue for years.
A visit can be copied. A community cannot.
Stop buying the same guest at full price.
You pay to win the first visit. But when the guest leaves, most venues lose the connection — and have to pay for their attention again to bring them back.
The Loyalty Engine changes that. Rewards give people a reason to return. Familiar faces, stories and events make them want to return.
Win the first visit. Build the relationship that brings the next one.
The digital system
Makes returning rewarding.
Thrillantic builds or connects the website, loyalty software, booking system, payments, CRM and venue operations. Guests collect points, unlock rewards, reach new levels, join challenges and receive special status — memberships, visit streaks, birthday rewards, online games, leaderboards, referrals or RFID bracelets.
A golden RFID bracelet is more than a reward.
It says: “I belong here.”
Community marketing
Makes returning emotional.
Guests build relationships with people, not equipment. Thrillantic helps owners, managers and team members become familiar faces guests want to follow — and brings in professional presenters and creators when needed. Together we make videos, shows, challenges, guest stories, competitions and events people watch, share and join.
Your people become the faces of the venue. Your guests become part of the story.
Technology keeps people connected. A real person makes them care.
The loyalty system remembers when guests visit, what they enjoy and what they earn, so we can reach out with the right reward, challenge or invitation at the right time. But loyalty is not built by software alone — guests also need to feel recognized inside the venue, enjoy the rewards and want to come back, which is why we work on the team, events, guest experience and daily details that make the community feel real.
We do not add a loyalty program to the business. We help build loyalty into the business.
What Thrillantic builds with you.
A connected loyalty system
The website, booking platform, CRM, rewards and venue operations work together.
Rewards people want
Points, memberships, status, special access and physical rewards make returning feel valuable.
Games that continue after the visit
Challenges, leaderboards and online experiences keep guests involved between visits.
Staff guests recognize
Your team and professional creators become familiar personalities connected to the venue.
Stories worth following
Videos, shows and guest stories turn the venue into content people want to watch and share.
Events that become traditions
Leagues, member nights, competitions and annual events give people something to look forward to.
Marketing that reacts to real behaviour
Email, SMS and campaigns respond to visits, rewards, interests and membership activity.
This is how a venue becomes hard to replace.
Can be copied
Cannot be copied
Competition can copy what you sell. It cannot copy what people feel.
From their first visit to their children’s first visit.
Today, they arrive as children — learning the names of your team, joining challenges, celebrating birthdays and collecting memories. Years later, they may return with children of their own.
A loyal guest can stay with your venue for generations.
Pricing
What you pay for — and when.
One venue. One custom Loyalty Engine, built from two connected investments.
Digital Loyalty System
From €30,000
Typical investment €30,000–€150,000+
Thrillantic builds or connects the website, loyalty software, rewards, gamification, memberships, booking system, CRM, automation and reporting. The final price depends on what already exists and how much custom technology must be built.
Community Marketing Partnership
From €10,000
Typical investment €10,000–€30,000+ per month
Thrillantic develops the venue's personalities, content, shows, challenges, events and ongoing communication — including professional creators, on-location production and a dedicated Thrillantic partner working closely with the venue.
Calculator
What could more repeat visits be worth?
See what could happen if more of your guests came back again.
You already paid and worked to win this guest. The value grows every time they come back.
Set the target higher than today's visits to see the opportunity.
More repeat visits could create
—
extra booked revenue per year
You paid once to win the guest. More visits spread that same cost — shown for context, not added to the result above.
This is a planning example, not a forecast or promise. Real results depend on your venue, guests, pricing, rewards and many other factors.
How is this calculated?
The calculator looks at one thing: what happens when the guests you already won come back more often. More visits mean more spend at your venue, minus the real cost of serving those extra visits. Nothing imaginary is added — no assumed savings, no projected referrals.
The thinking is backed by decades of retention research. Winning a new customer is widely estimated to cost 5–25× more than bringing an existing one back, and a 5% improvement in retention has been shown to lift profits by 25–95%. Harvard Business Review, Bain & Company
If you enter the cost of winning one guest, we also show how that one-time cost spreads across more visits — for context only; it is never added to the revenue result.
These calculators provide planning estimates. They are not financial advice, final quotations, revenue forecasts or guarantees.
Measurement
The numbers that show whether loyalty is growing.
The goal is not more followers. The goal is more loyal fans.
Barrier to entry
Loyal fans are a fortress no competitor can storm.
Anyone can copy an attraction or undercut a ticket price. No one can copy a community that feels at home in your venue. Every loyal fan raises the barrier to entry — and gives you the time and room to play your own strategy.
Attractions can be copied · community cannot
Loyalty engine · discuss your venue
Build a venue people want to belong to.
Turn your venue into a place people follow, return to and proudly call their own — the kind of place a competitor cannot simply copy.
Build the system. Build the story. Build the community.
